We are currently not offering any refunds. Also we will not cancel subscriptions from our system. Please log into your Paypal account to make any cancellations. For any questions feel free to contact us. All of our plans are monthly subscription plans which can be canceled anytime. Each upgrade/downgrade of your plan is considered a separate paypal subscription. You can cancel your subscription by loging into paypal and going to Settings - Payments - Preapproved Payments . You can check out this video for more assistance.